Frequently Asked Questions

Operational risk assessment is the systematic process of identifying, analysing, and evaluating risks that arise from the day-to-day operations of a business. This includes risks related to internal processes, people, systems, and external events that could potentially impact your organisation's ability to achieve its objectives.

Our operational risk assessment models help organisations understand their risk exposure, prioritise risk mitigation efforts, and make informed decisions about risk management strategies. We focus on quantifiable risks that can be measured, monitored, and managed through structured frameworks.

The duration of a risk assessment project depends on several factors, including the size and complexity of your organisation, the scope of the assessment, and the level of detail required. Generally, our projects follow these timelines:

• Basic Assessment: 4-6 weeks for small to medium enterprises
• Comprehensive Assessment: 8-12 weeks for larger organisations
• Enterprise-wide Implementation: 3-6 months for complex, multi-location businesses

During our initial consultation, we'll provide a detailed project timeline based on your specific requirements and organisational context.

Yes, we serve clients throughout the European Union and can work with international organisations that have operations in the EU. Our team is experienced in working with diverse regulatory environments and can adapt our methodologies to meet local compliance requirements.

We offer flexible engagement models including:

• Remote consultation and implementation
• On-site visits and workshops
• Hybrid approaches combining remote and on-site work
• Multi-location assessments for organisations with distributed operations

Our Vienna location provides easy access to clients across Central and Eastern Europe, whilst our digital capabilities enable us to serve clients throughout the EU effectively.

Our operational risk assessment methodologies are designed to be applicable across various industries, though we have particular expertise in sectors with complex operational environments and regulatory requirements:

• Financial Services: Banks, insurance companies, investment firms
• Manufacturing: Industrial production, automotive, pharmaceuticals
• Technology: Software companies, IT services, telecommunications
• Healthcare: Medical devices, healthcare services, biotechnology
• Energy & Utilities: Power generation, oil and gas, renewable energy
• Professional Services: Consulting, legal, accounting, engineering

Our framework-based approach allows us to quickly adapt to the specific operational risks and regulatory requirements of different industries.

To provide you with the most accurate assessment and proposal, we typically need the following information:

Basic Organisation Information:

• Company size (number of employees, revenue range)
• Industry sector and primary business activities
• Geographic locations and operational scope
• Regulatory environment and compliance requirements

Current Risk Management Context:

• Existing risk management processes and frameworks
• Previous risk assessments or audit findings
• Key operational challenges and concerns
• Specific areas where risk assessment is needed

Don't worry if you don't have all this information readily available – we can help you identify and gather the necessary details during our initial consultation.

Confidentiality and data protection are fundamental to our business. We implement comprehensive measures to protect your sensitive business information:

Legal Protections:

• Non-disclosure agreements (NDAs) signed before any detailed discussions
• Comprehensive confidentiality clauses in all service agreements
• Compliance with GDPR and Austrian data protection laws

Technical Safeguards:

• Encrypted data transmission and storage
• Secure access controls and authentication
• Regular security assessments and updates
• Restricted access to client information on a need-to-know basis

Operational Procedures:

• Staff training on confidentiality and data protection
• Secure document handling and disposal procedures
• Clear data retention and deletion policies

Our risk assessment projects typically deliver a comprehensive set of outputs designed to provide actionable insights and practical implementation guidance:

Core Assessment Deliverables:

• Risk Register: Comprehensive catalogue of identified operational risks
• Risk Analysis Report: Detailed assessment of risk likelihood and impact
• Risk Prioritisation Matrix: Clear ranking of risks based on criticality
• Mitigation Recommendations: Specific actions to address identified risks

Implementation Support:

• Risk Management Framework: Structured approach for ongoing risk management
• Monitoring Guidelines: Key risk indicators and measurement criteria
• Reporting Templates: Standardised formats for risk reporting
• Training Materials: Resources for internal team development

All deliverables are tailored to your organisation's specific context and presented in formats that support practical implementation and ongoing use.

Yes, we offer various levels of ongoing support to ensure the long-term success of your risk management programme:

Post-Implementation Support:

• Implementation Guidance: Support during the rollout of recommendations
• Training Sessions: Team training on new processes and tools
• Progress Reviews: Regular check-ins to assess implementation progress
• Adjustment Support: Fine-tuning of processes based on initial experience

Long-term Partnership Options:

• Annual Risk Reviews: Periodic updates to risk assessments
• Monitoring Support: Ongoing analysis of risk indicators
• Regulatory Updates: Guidance on changing compliance requirements
• Advisory Services: Access to expertise for specific risk issues

Our support packages are flexible and can be customised to match your organisation's needs and budget. We believe in building long-term partnerships that evolve with your business.